Ashley Highfield seems to be a man of his word having told me back in July that iPlayer on a mac via streaming would happen ‘by the end of the year’. And here it is.  Seems a little buggy though, I’ve had two streams drop out on me.  Still, much easier to use and ‘get’ than the app.

Flash web based iPlayer

www.bbc.co.uk-home-beta-index
Lots of this about the internet up your ego , keith , and martin B. But now it’s officially visible and I’ve had a play with it, here’s my thoughts, God it’s weird to experience this from the outside.

• I like the bigger promos, the mixture of picture promo (are they still called that?) and traditional.

• In many ways it reminds me of a fancy version of Gateway - the BBC’s Intranet - which also had fold up/down sections.

• I’m not sure about the all page colour change - but at least it gets away from that f**king cyan/blue

• I like the ‘display options’ thingy, High viz, comfort, increase text size, fully customisable - content and layout are separate.

• I’m glad the hideous logo’s gone, after 4 years! That was some of the worst designing I’ve ever seen (I’m looking at you Fitch!) and I hated it from the moment I saw it. At the time anyone who objected to it was taken outside by Marketing stormtroopers and shot through the head.

• The Sin Bin has gone, the daft double search has gone, the contains-no-tools toolbar has gone. Hell it’s all gone, Finally. I love it because it’s a clean break, it’s all new. It seems to be based on functionality and users needs rather than empire building, marketing and which petal head has the biggest genital organ. Maybe this is because dept heads aren’t there anymore, are they? Isn’t it all ‘Vision’ now?

And now to my only real criticism, and it’s this. The BBC could, and should, have done this two years ago. I also wonder what this project was like to work on? Was it fun? Were their tears? Did the opinions of tech, editorial or design fall on deaf ears or were they headed? Was it run like the iPlayer project by external powerdroids or was it a small agile team of talented people and Sven style light touch management? I want answers Beeb people!

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D-Construct 2007

September 9, 2007

D-Construct 2007

Friday saw me hop down to Brighton for the D-Construct User Expeience conference. The day got off to a bad start when I didn’t get my morning coffee until 10am. Then it got worst… Jared Spool was the first speaker. On he comes… loud… talking about MP3 players. He then goes on for 20 mins about the iPod. . . about how easy it is to use, about what a great experience it is. I look around at all the attendee’s and over 80% are typing what he’s saying on Apple Macs. Listening to him go through the numbers of how many iPods have been sold since 2001 is possible the dullest thing I think I’ve ever seen at a conference ever.

He then goes on to talk about Netflix vs Blockbusters DVD postal rental service. fails to mention LoveFilm.com or any UK version. He says two things towards the end that I bother to write down. 1. ‘You’ve got to know what you’re doing’ and 2. ‘Don’t underestimate the cultural differences’. I think he failed on both those points. After eating into the first coffee break time with a stupid magic trick I meet some of the other delegates outside for a quick chat. A girl from Ability.net is equally livid. ‘that’ she says ‘was Conference spam’. I’m incline to agree. I’d never been to a Mac Keynote… until today, I’ve never wanted to heckle and a geek conference, until today. I meet Matt Jones who’s a little nicer, he says ‘that’s the presentation he gives to CEO of large multi-nationals’. Personally I think he’s totally mis-judged the audience.

Up next, is Peter Merholz who starts brightly looking at the early history of Kodak (which I knew all ready) but then throws up a slide about products being ‘cool’ and my blood chills. And sure enough he’s off talking about the iPod. He then talks about Tivo, another product/service which we’re all familiar with and yet isn’t available in the UK. My brain switches off till lunch.

Leisa Reichelt takes the stage and talks about hwo to organise projects, it’s all the standard things ’small groups’, ‘quick iterations’ ‘washing machines are good’, etc. Only as well all know projects just don’t happen like that, do they BBC iPlayer folks? Anyway, I quick like her hand-drawn post-it note slides.

A swift pint and a sandwich at the Pub next door and I’m expecting much better stuff from the afternoon. Up comes Cameron Moll, interaction design from the LDS Church (Mormon) in Salt Lake City - where’s this going I wonder? Alas he also mentions the iPod, but at least finds time to look at a Dyson advert as another example of ‘good design’.

It’s not until after 3pm that anyone British takes the stage. George and Denise do a nice relaxed sofa chat about the early histories of B3ta and Flickr. Denise has a nice phrase of turn ‘we did what’s now called viral marketing but back then was just called fucking about’. Neither of them mention the iPod.

Quick break and I’m expecting great things from ex-beebers Matt Webb, up next, and Tom Coats. Matt runs through the A-Z of the experience stack, though I’ve seen his ‘ windows 3.1 buttons / antelope’s belly’ story back in 2005 when I was at the BBC. But he’s delivering good ideas statements and observations in quick and relevant matter.

Tom Coats takes the stage, and declares his talk to be 100% iPod free, and is his usual animated self, his main thesis is ‘you’re product is not your website. It’s everywhere it touches the network’. Which is true.

Then it’s to pub, where I’m in the food queue next to one of the organisers who asks me what I thought of it.

Far too much focus on the iPod as the only example of good design which is too lazy, there’s like a billion others, the wheel, the brick, the bic biro, and I say this as a ipod and MBP user. Difference in style: the American’s gave us preeesentations the Brits either chatted or gave us a lecture. By that I mean that I found the American’s to slow and lacking substance, that room was full of the UK’s Alpha geeks, folks who can absorb information at quite a high bit rate. I wanted zipped-up concentrated information I’ll still be thinking about days later, that’s what conferences are, some of the speakers were operating on 56k. Mid way through Jared’s talk I wanted to shout out ‘please tell me something I don’t know!’. And it’s not like I’m a tech conference whore too, I don’t eTech or Future of Web App’s, I maybe take in a couple a year.

Finally he asked me if ‘had I paid for it myself (£100) would I be disappointed?’ And I’m afraid I answered ‘yes, slightly’. Still, rather that just moan about it on here, I said I’d be delighted to feed into next years conference. We shall see.

Note: I rather liked Brighton, 50 mins to Victoria… living by the sea. tempting.

There was a post on VirtualNorwood.com (wholly owned and operated by James Slattery-Kavanagh) the other day entitled ‘has the forum lost its edge?’. Well I think it has, and here’s why. First off, the reason I’m posting this here and not there is…

1. I’ve reached 200 posts and now have to pay £10 to continue - err, no thanks - you know your content, I helped created that. James gives the reason of costs, and how he barely breaks even - yes I’m sure it’s tough - But we’re talking text here. TEXT! It’s 2007! Jeez, his bandwidth can’t be that much can it? ALso by making people pay you’re naturally going to kill off a percentage of ‘elders’ in the group, people who have contributed the most. Mobile phone companies call this ‘churn’.

2. Over moderation/admin is another charge levelled at James. Natural flow of conversations is cut off with ‘no off topic’ remarks. James and the Mods fuss and fawn over every topic/issue post. Hypocrisy seems rife with some topics being allowed to drift and not others. You know what you’d never see on VN nowadays? Someone announcing something about their life… ‘I just passed my driving test’ or ‘I’ve had a baby boy’. All posts have to be about ‘community’ issues specifically to do with the Upper Norwood environment. People feel scared to post life trivia and it’s this that’s the oil in the community machine.

3. During Sainsbury’s take over in 2006 VN was the place to get all the latest gossip, the conversation flowed at breakneck speed and I for one logged in a couple of times a day. Now its people posting about the colour of paint of the shop next to Paddy Power - yawn - or its people moaning or complaining about things, it’s become very negative, curtain twitching and off putting.

4. Dilution of the Brand. By banning talk on crime on VN and moving it elsewhere, as well as trying to get his wiki project off the ground James is sending too many people to different places. It’s hard to get people to interact and contribute to things. People don’t want to help him build a New Jerusalem; they just want to chat about lots of stuff in one place, which leads us to…

5. The rise of Facebook et al. Does everything VN does but it’s free and integrates with the rest of your life, and these days we’re all lazy as hell right?! It may be the internet data Black hole. It also uses REAL NAMES and user photos so less libelling and fighting and a sense that you know who’s talking. You can also swear, go off topic, rant, rave and no one cares. People can vote with their feet, don’t like the way the group is going? Set your own up! And you can add images, video, apps in a second

I used to really like VN, and the people on it, but the people I liked don’t post anymore. Consequently I feel it’s just become stale. It feels like a family party that’s gone on too long, like the plot of EastEnders it’s lost its way… So I’ll not be paying a tenner; I’ll also not be creating a new account under a different user name and email, as that’s just rude. So some of us have moved on to an un-moderated Facebook groups, here, here and here to get our shits and giggles.

James and VNers, if you’re reading this, I hope you can see that the above are intended as constructive comments about VN and not a personal attack on any one person.

 

BBC iPlayer launch: The first 14 days - currybetdotnet - 17 July, 2007

Martin’s tongue-in-cheek take on the first 14 days of the BBC great hope, the iPlayer. Bits on BBC News here, message boards aflame, particularly with regard to mac support. I was at Andy Grumbridge’s leaving drinks the other day when in walked Ashley Highfield, Director of Future Media. Paul, the 4oD editor (and also ex-flextech employee) and I got chatting with Ashley about 4oD and launch of the iPlayer.

Here’s what he had to say, on the record. Mac support, by the end of the year. Happening in one of two ways. option a: Streaming. Like the ITV model and like other BBC clips and news offerings, the content will be streamed (he didn’t say what protocol this would be done with). Option b: Working with Flip4mac to add MS DRM to that product.

Stay tuned… And then there’s always Kangaroo!

152 Aldeburgh - Tel: 01728 454594

Why sub-editing or (even a spell-checker!) is important… I hope their cooking is better than their spelling (and it’s good according to this). The missing hyphen is forgivable*, but a restaurant that can’t spell restaurant! First impressions and all that…

Also the wines page could do with a spruce-up, as it currently says ‘Andrew recommends…… House wines.”

It’s a shame that after almost 10 years of the ‘digital age’ in the UK most small businesses still suffer from poor web presence. That’s fine when you run a hardware store or MOT garage where people just need your name, location, opening hours, and a phone number, but restaurants should make a little more effort. After all, they’re selling an emotional experience and the promise of a good time. Small places like this are often labours of love with a single owner - what Americans would call ‘Mom and Pop’ places. If you go in most nights you’ll see the owners working there. It’s this personality that more smaller operators should make more of, I think, even if it’s a big cheesy grin photo and some nice welcoming words.

Here’s the website for the Hungry Monk in Jevington, Sussex. Whilst it’s not going to win any design award and hardly uses cutting-edge web tech, it does have all you need to get a sense of the place. Address, directions, reviews, menus, prices, and some images of where you’ll be eating.

For bigger, more urban places, there’s other things you can do to capture web users. Restaurant Magazine had an article on restaurant podcasts and blogs the other month - even if it’s your head chef chatting about what’s in season, or taking a delivery from a supplier, or the head waiter talking about a visit from a celeb. Yes, it’s a lot more effort than having a continuing ad in the local rag… but those days are gone.

*A friend once saw ‘Hand cut skin on chips’ on a menu, all without hyphens.

Chinwag
I’ll wager London’s new media creative sector (worth a great deal to the UK economy) is nursing a sore head this morning after all being squashed into the Imperial college stoodunt union to drink free booze and eat free burgers in the rain at Chinwag 07

Academic institutions, like hospitals, have that percuilar smell, part sweat, part tears, part cheap industrial cleaning fluid. There was a lot of flashbacks for most people, and the place did look utterly trashed by 10 when I wisely left, apparently it went on till the small hours.

When I was a lad in the early 80s, Sensible software released ‘Shoot ‘em up Construction Kit’ for the Commodore 64. It was crude, it was simple, but it allowed people like me, with a creative idea, to at least attempt to make something move and have something else shoot at it, without having to think about programming.

I was in the pub the other night with a couple of pals. One of this group had a really good idea, something simple, fun, easy and niche. It needed a database behind it… I’ve got an idea that needs a database behind it. Where’s the bogger/typepad/wordpress of databases? Is there one? I’ve got ideas, but pages like this scare me!

So I’m asking any data base software dev person out there to make something that other people can pin there ideas on to.

It should have:

User registration
Ability to upload text, images, links, audio and video
Calendar function
Geo function
Search

So, if there’s a database techie guy out there who’s also interested in food and/or music please get in touch, There’s some money in it.

pbf.org.uk

On Thursday I attended the Picture Buying Fair, organized by BAPLA, (The British Association of Picture Libraries -Yes, there is such an organization) It was rather a low key trade affair, with not a huge amount of display. However it did have an interesting seminar line up, of which I attended three.

The first one I managed to squeeze into as it had already started when I got there at 1pm was Seminar 2: A Word of Advice: Privacy, Censorship and Photography. Which was suppose to take place on the Wednesday but seems to have been rearranged. The speaker was Rupert Grey, who was a real life Judge John Dean style of a guy.Just look at his CV! Not only is he a top media lawyer, but he’s been a cowboy and lumberjack in the Yukon, an oyster fisherman in New Zealand, the official photographer on Arctic expeditions and he’s an 18th Century Furniture dealer! What a guy, bet he’s good for a yarn or two round the table. Like all people who speak publicly for a living Rupert held the floor in the palm of his hand with his beguiling mahogany voice, he enunciated each word like a wine taster chewing a Barolo, rolling it around his mouth.

Anyway, here’s my notes on his talk. His main thesis was the development of a Privacy Law in the UK. At the moment we don’t have one on the statue books, there is no Privacy Act. But recently there have been a number of cases where article 8 of the European Convention on Human Rights have been used.

He went on to talk about this picture by Cartier-Bresson. And how perhaps nowadays, you couldn’t publish such a photo without the sitters model release, even though they’re in a public place. He went on to site Peck vs The United Kingdom 2003. In which Geoffrey Dennis Peck was awarded nearly £20K as an image of him brandishing a knife (after a faild suicide bid) in Brentwood High Street was used to promote the virtues of CCTV in maintaining law and order. So the ‘public place’ defense doesn’t always hold water. He then went on to talk about the Gilbert Duclos case in Quebec, Canada. A definition of privacy it seems, like pornography, is difficult to pin down.

He then moved on to the notion that ‘celebrities have the right to make an economic living from their image’. And talked about the OK! vs Hello! case. In summing up, he nodded to new technologies like Flickr and Facebook, and these are changing the public and private realms, see the recent myspace teacher photo episode. There are some very serious issues around privacy at the moment. It was a really interesting talk from someone who not only knew his legal onions, but also was a practicing photographer and new about the issues we all face.

The next seminar I attended was Seminar 5: Back to Basics: Clearing Image Rights for Media Use. It was interesting in that anything useful or thought worthy had to be dug out from under the showreel of Corbis or the plug for Mary Evans Picture Library, both of whom spent time talking about their businesses relative merits.

Paul Brown went first, to outline why Right Managed imagery and ‘personal professional searching’ were still important in this day and age, he then recapped the current rights situation, RM, RF, subscription and micro-payments, culminating with, if it’s just about cost, why isn’t everyone using micro?

Ivan Purdie then took the floor, and gave us a look at some of the work Corbis do, particularly in the commercial sector. First up was an advert for the Italian yellow pages I think, which the Rocky ‘Adrian?!’ scene was mashed up with a chimp trying to deliver something… Ivan dryly commented that this piece shows us, firstly that italian creativity knows no bounds, but secondly that the biggest area Corbis (and I presume Getty) are dealing with now is celebrity image clearance. He then talked about some of the ‘faces’ Corbis represent. On Albert Einstein he said, and I kid you not, ‘He’s working harder now that he ever did". What!? Solving the fundamental nature of the mechanics of space-time and leaving a lasting legacy upon which others are still building or selling computers? (And I say this as an Apple fan). For an interesting take on the use of Albert Einstein’s image, see this tale.

He then showed three images, one of Sydney Harbour Bridge with the Olympic Rings, one of the Guggenheim in Bilbao, and one of the Eiffel Tower. The IOC are very protective of ‘the rings’ and are highly unlikely to let them be used on a product that isn’t an IOC sponsor. The Guggenheim, which I visited recently, is also protective of it’s image, and any company seeking commercial use is asked to become a museum sponsor. Finally the the owners of the Eiffel Tower are famous for their protection of their image, so much so that when the city of Paris took back the right to use the image during the day, SNTE copyrighted all shots of it in the evening as they’d added a ‘distinctive’ lighting display. (see here for more details). This was to illustrate the point that buildings can sometimes have clearance rights. Next up he showed an image of a professional golfer on a course making a winning put. He then asked how many clearance issues the audience thought there might be? The answer turned out to be nine. The player, his club maker, Ford, - who sponsored his shirt, the course owners themselves, the people in the background etc. When your business is rights clearance, you naturally want to obfuscate the situation and present yourself as the solution.

This point was addressed by the next speaker, Dominic Young, from News International. He talked about how they use over 250,000 pictures from over 5000 suppliers and how a huge chunk of their budget, perhaps even a quarter, goes on admin. He summed up the newspaper process thus ‘We have an idea, we want to do it, print 3-million copies and put them out on the street 30 minutes later’. He went on to to counterpoint Ivan’s view, saying that you shouldn’t need to clear all this stuff to to make content, though a bit o googling reveals NI trying very hard to protect their own content recently (here). He ended with ‘is there room for a rethink’.

The final seminar was Seminar 6: Adapt and Survive: Challenges for the content industry. Featuring an old work mate, Tom Loosemore, with Lisa Wren from Pearson Education and Daniel Harris, founder of the ‘Lost’ style sounding Kendra Initiative. It was chaired by Tom Morgan from the NPG. Wren kicked off first. She talked about how new media was blowing apart traditional models. For example, the way in which images are costed has totally changed - size, print run, does a thumbnail cost less that the image it pops up? Does that count as two uses or a reuse? She talked about how Pearson had paid in some cases three times for the same image at different times for use it books, CD-ROMs, and a website. Which doesn’t sound good business practice to me.

Dan then went off on one talking about visual search or something. Then Tom came in with the key message ‘you don’t add value through scarcity’. This was met with a rather telling silence. There was a straw pole taken and maybe a third of the people in the room were in archives. The discussion then moved on to the cost of images. One guy talked about how clients won’t pay high prices anymore, and that the cost is being pushed down and down. To which Tom rejoined, ‘well the cost is coming down’. Later he went on to say ‘You’ve no God given right to earn £300 an image’. Ahhh you should have seen their faces.

Later one he explained that if the there was another Buncefield, or 7/7, that the BBC would be totally overwhelmed with user contributions, that the ‘have your say team’ for BBC News numbers what, 10+ people, they would just not be able to process all that information. They would have to use the processing power of the audience to let the key things float to the top.

There was this funny atmosphere in the room, it was as if people knew what was being said was true, and most acknowledged it, but they didn’t want to believe it. They all thought that there must be a way out. There were two mature ladies (Hope they don’t mind me saying that, one admitted to the room, she was in her late 50s) who ran a picture library, one voiced the idea that eventually, when things ’settle down’ the archivist or specialist knowledge holder, would once again become valuable, that they would be a ‘trusted source’. And that is probably exactly what Encyclopedia Britannica said a couple of years back. The other woman said, ‘we’re just like blacksmiths and wheelwrights now’ but those two trades evolved… We’ll see.

In conclusion, here’s what I think.

1. Kudos not Cash: Institutions and media outlets can now look at alternate sources for content: users. People love seeing their name in the byline. Now it’s no good being loved by everyone with nothing in the fridge. But as one of the old ladies say to me afterwards ‘I used to have the only images of wild Polar Bears in Western Europe, EVERYBODY CAME TO ME!’ - them days are gone. There may even be a return to the idea of bartering. One idea I had at Channel 4 was to give away VIP credits to 4oD content rather than cash as ‘payment’ for using someone’s images. It would build loyalty, it would strengthen the brand, and keep the relationship solely between C4 and our audience.

2. Rights: I asked the the guys from seminar 5 about creative commons, they didn’t seem to have heard of it. Dom Young talked about a rival system but I can’t remember the name. I think CC has the potential to sneak under the nose of the industry that is just getting round to the idea of micro payments, and clinging to the cherished idea of RM. Why 1,600+ photos of London buses cleared for commercial use on Flickr. 1,800+ tagged ‘Poker’, that’s got to affect company’s like www.pokerimages.com -’the most comprehensive collection of gaming images in the world’. I was going to find a poker image from them and compare it to a flickr one, but I can’t even be bothered to register, because…

3. Search: …I should be able to search across multiple datasets. We need to open up the dark archives, some tiny fraction of the World’s data is online. One attendee complained that they’ve had to re-scan everything from only a few years ago, as the technology has improved so much, ‘this costs money’ say the picture libraries… and it does. But so does keeping not digital stuff on the shelf turning to vinegar.

3. The rise of the ultra-niche: Channel 4’s target audience is 16-34, they’re into a myriad of different things. Take music for example, Getty or whoever are not gonna send some fat fuck old Dad of two with a D200 to some secret small time boy band gig. And if they did, is what they shoot really going to capture the essence of the event for that particular market? Is it worth it? It is to the kids. Sure there’s young photographers around, but look at the line up of most paps.

4. The Gentleman Amateur: Photography will return, in part at least, to the world of the Gentleman Amateur (which is where it started with Fox-Talbot) Firstly the technology is there - DSLR’s are peanuts and everyone has a camera phone. Secondly, the distribution method’s now there with the growth of photo-sharing sites. Thirdly the rights frameworks is there with CC.

Media outlets better bloody wake up to this because we’re seeing stories ‘in the fly’s eye’ now, there’s not one image anymore, there’s no ‘Guernica’. There’s a multitude of contrasting and conflicting viewpoints from many different angles.

Media Guardian article. Well that’s very interesting isn’t it? It’s been on the cards for a while, the whole development of bbc.com into a global ad funded portal. Plugging in the iPlayer technology into that surely had to happen.

from TFA Mr Smith said that the commercial iPlayer would be as sexy and must-have as iTunes, and would be stand out from other offerings in digital download market due to the quality of its content. Ooooh bold statement!

I thought this interesting too The third element of Worldwide’s strategy will be a series of community websites based around BBC brands such as Top Gear and Good Food. And what this means for the traditional editorial offering within the ‘proper’ BBC (see what I did there) From my experience there’s all ready a bun fight over brands such as top gear, Roly would like to own it within the channel, iF&L own it in the petals and worldwide own the website of the magazine of the show (phew).

Finally Commenting on “the digital revolution”, Mr Smith said the BBC is now moving in the same direction as consumers. “There are really only two sorts of men in a revolution: those who cause them and those who profit from them,” he added. “As we haven’t caused the revolution, there’s clearly one thing to do.”

Profit by it it seems. Interesting that he finished of with that quote from Napolean Boneaparte, here’s some others that are perhaps just as apt. How about:

A revolution is an idea which has found its bayonets.

followed by

Four hostile newspapers are more to be feared than a thousand bayonets.

And finally..

Men are moved by two levers only: fear and self interest.

_______________________

More HR shiftage in medialand today as well, with Julian Bellamy coming back to Channel4. Interesting that Emma Swain has been appointed the temporary controller of Three over perhaps Elaine Bedell. Meanwhile I’m hoping Kevin Lygo’s new beefed up role at C4 will be truly 360 in scope. The job title as ‘head of television and content’ sort of implies there’s telly, oh and all this other separate stuff. Isn’t it all content Kev?

PS. Napolean also gave us “A picture is worth a thousand words.” the cheeky wee despot sure had an eye for the power of the image.